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Our Staff

You must schedule an appointment to see a counselor.  All non-urgent emails will be responded to within 2 business days.

Frances Callahan, LCSW-C 


Interim Clinical Manager 

Frances has four years' experience managing assistance programs at Johns Hopkins. Before she led clinical teams, Frances counseled Johns Hopkins faculty, staff, and students, and prior to her clinical social work career, taught yoga and English literature. Frances believes that to help effectively, it’s essential to understand people’s strengths and challenges in the context of their environment She is grateful that her work helping Johns Hopkins students, and helping faculty and staff support students, allows her to positively impact students and the context that’s affecting their wellbeing. 

Carol Spencer

Carol Spencer, MEd 


Student Assistance Specialist 

Carol has been with the Johns Hopkins University Assistance Programs since 2016. Prior to Johns Hopkins University, Carol was an educator and guidance counselor at Baltimore County Public Schools. She completed her Master’s Degree in Counseling from Loyola University, MD. Carol employs a humanistic approach and problem solving to her consultations. Her outreach efforts focus on increasing awareness of resources available to JHU students, decreasing the stigma of seeking care for mental health concerns, and promoting a proactive approach to mental health and well-being. She believes we are all lifelong learners and enjoys providing workshops to the JHU students we serve as well as engaging in continuing education and professional development herself. 


Grace Abel


Administrative Assistant

Grace joined Johns Hopkins Student Assistance Program in the Fall of 2020. She has her Bachelor’s Degree in Environmental Science & Global Studies from Lehigh University. Grace enjoys working with students and helping others. Outside of work, she enjoys dog training and crafting.


Melissa Weaver, LCSW-C 


Student Assistance Clinician 

Melissa has been a licensed clinical social worker in Maryland since 2007 and has worked in diverse clinical settings before joining JHSAP in 2019. While she welcomes all students who come to her for support, Melissa brings extensive experience, specialized training, and deep compassion to her work with people who identify as LGBTQIA+. Additionally, she has expertise with ADHD, trauma, grief and loss, relationship issues, and attachment/ family of origin issues. Melissa uses a client-centered, strengths-based approach and partners with clients to co-create an individualized mental health wellness plan that best works with their unique needs.  


Trish Henry, LPC, LCPC


Student Assistance Clinician

Patricia Henry has been a clinician in the mental health field for over 10 years. She has a Master’s degree in Counseling from Johns Hopkins University and a Bachelor’s degree in Business Management from Virginia Tech. Patricia is dual licensed in Washington, DC, and Maryland. She enjoys working with students of all backgrounds, and has extensive experience working with international and immigrant populations.

Prior to her work at JHU, she was the on-site clinician for a federal government agency and worked as a clinician for several internationals organizations, non-profits and government agencies. Patricia takes an integrative approach to counseling drawing upon cognitive behavioral, solutions focused and mindful based theories. She believes in utilizing the inner strengths of clients to impact positive growth. Areas of expertise include anxiety, perfectionism, depression, relationship issues and mindfulness skills.


Jenn West, LGPC


Student Assistance Clinician

Jennifer joined the Johns Hopkins Student Assistance program in November of 2020. She received a Bachelors degree in Journalism from Temple University and a Masters degree in Counseling Psychology from The Chicago School of Professional Psychology. She has worked as a journalist and editor and transitioned to her current career in counseling after feeling moved to directly help people on a broader scale. In her clinical counseling career she has worked with employee assistance programs and has also worked in the college counseling center setting. Taking a person-centered approach to counseling, Jennifer’s areas of clinical expertise include anxiety, depression, trauma, substance abuse, grief, and assistance with addressing relationship issues. In her current role she focuses on clinical work as a student assistance clinician as well as plans programming and support for students of color, with the goal of providing emotionally safe, culturally competent counseling and overall support for marginalized populations at Hopkins. In all things, her main priority is to foster an environment of kindness, compassion and respect.



Washington, DC


Amanda Spatz

Amanda Shrekenhamer, LPC (DC), LCPC (MD) 


Student Assistance Clinician 

Amanda has been a JHSAP clinician since 2014 and has worked as a therapist for over 11 years. She holds a master’s degree in counseling psychology from Boston College and is licensed in Washington DC, and Maryland. Amanda enjoys working with students of all backgrounds and has extensive experience working with international students. A multitude of modalities inform her work with students, including cognitive behavioral therapy, strengths-based therapy, and solution focused brief therapy. Areas of expertise include procrastination management, study skills strategies, anxiety, perfectionism, sleep issues, and relationship issues. Amanda is an attentive and compassionate listener who takes the time to understand each individual’s unique needs.  

Justin Jacques, Ed.S., LPC (DC), LCPC (MD), CAC II, ACS


Student Assistance Clinician 

Justin has been working in the field of mental health for 19 years. He has a master’s degree in counseling psychology and counselor education from the University of Colorado. He is also currently completing his Ph.D. in counseling at Oregon State University. Recently, he has worked with undergraduate and graduate students at the University of North Texas at Dallas, The George Washington University, and the Penn State College of Medicine. He counsels from a humanistic perspective, but integrates cognitive behavioral therapy and mindfulness approaches. Justin believes that clients have the ability within themselves to make positive changes. He specializes in the treatment of attention issues, perfectionism, depression, anxiety, and procrastination. Justin has worked extensively with gifted and talented students, athletes, transgender students, allied health professionals, and military populations. 


Updated 5/2021

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