Our Staff

Frances Callahan, LCSW-C 

She/her/hers 
Clinical Manager 

Frances has worked as a mental health clinician and clinical leader at JHU since 2010. In addition to leading JHSAP, Frances serves as Clinical Manager of the Johns Hopkins Behavioral Health Crisis Support Team (BHCST). Before she led clinical teams, Frances counseled Johns Hopkins faculty, staff, and students, and prior to her clinical social work career, taught yoga and English literature. Frances believes that to help effectively, it’s essential to understand people’s strengths and challenges in the context of their environment She is grateful that her work helping Johns Hopkins students, and helping faculty and staff support students, allows her to positively impact students and the context that’s affecting their wellbeing. 

Grace Abel

She/her/hers
Administrative Assistant

Grace joined Johns Hopkins Student Assistance Program in the Fall of 2020. She has her Bachelor’s Degree in Environmental Science & Global Studies from Lehigh University. Grace enjoys working with students and helping others. Outside of work, she enjoys dog training and crafting.

Milly Altamira, LMSW 

She/her/hers 
Student Assistance Clinician 

Milly is available via televideo or in person on the JHU East Baltimore campus and at Carey Business School, Harbor East. 

Milly earned her master’s degree in Social Work from Columbia University. She enjoys working with students of all backgrounds and specializes in working with international students. 

Prior to joining Johns Hopkins, Milly provided therapy to immigrant and diverse populations. As a first generation Mexican-American, Milly provides counseling rooted in cultural humility and with a trauma-informed approach. Milly focuses each session on the individual’s strengths and uses cognitive behavioral therapy, mindfulness-based theories, and dialectical behavioral therapy techniques to help individuals manage their anxiety, depression, ADHD, stress, and life transitions. Milly provides sessions in Spanish or English. She aims to create a safe, non-judgmental space where students can learn skills and overcome challenges. In addition to providing counseling, Milly plans programming in order to support international students. 

Ningqi Ann Yu Natterer, LGPC 

She/her/hers
Student Assistance Clinician 

Ann is available via televideo or in person on the JHU Washington, DC, campus.

Ann has a master’s degree in Counseling Psychology from The Chicago School of Professional Psychology. She has experience working with students from all backgrounds and is especially familiar with concerns faced by the international student population.  

Prior to joining Johns Hopkins, Ann worked in private practice and community mental health in the DC region, California Bay area, and abroad in Switzerland. Her approach to counseling utilizes a focus on the individualized strengths and needs of her clients and providing judgment free and safe space to talk about concerns.  

Melissa Weaver, LCSW-C 

She/her/hers 
Student Assistance Clinician 

Melissa is available via televideo or in person on the JHU East Baltimore campus.

Melissa has been a licensed clinical social worker in Maryland since 2007 and has worked in diverse clinical settings before joining JHSAP in 2019. While she welcomes all students who come to her for support, Melissa brings extensive experience, specialized training, and deep compassion to her work with people who identify as LGBTQIA+. Additionally, she has expertise with ADHD, trauma, grief and loss, relationship issues, and attachment/ family of origin issues. Melissa uses a client-centered, strengths-based approach and partners with clients to co-create an individualized mental health wellness plan that best works with their unique needs.  

Jenn West, LGPC

She/her/hers
Student Assistance Clinician

Jenn is available via televideo or in person on the JHU East Baltimore campus. 

Jennifer joined the Johns Hopkins Student Assistance program in November of 2020. She received a Bachelors degree in Journalism from Temple University and a Masters degree in Counseling Psychology from The Chicago School of Professional Psychology. She has worked as a journalist and editor and transitioned to her current career in counseling after feeling moved to directly help people on a broader scale. In her clinical counseling career she has worked with employee assistance programs and has also worked in the college counseling center setting. Taking a person-centered approach to counseling, Jennifer’s areas of clinical expertise include anxiety, depression, trauma, substance abuse, grief, and assistance with addressing relationship issues. In her current role she focuses on clinical work as a student assistance clinician as well as plans programming and support for students of color, with the goal of providing emotionally safe, culturally competent counseling and overall support for marginalized populations at Hopkins. In all things, her main priority is to foster an environment of kindness, compassion and respect.