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We Help You Manage Life Challenges and Enhance Emotional Well-Being.

The Johns Hopkins Student Assistance Program (JHSAP) is a life management resource that can help you identify and manage challenging issues in healthy ways. Getting help is free, convenient, and confidential.


Statement on Racial Injustices:

The Johns Hopkins Student Assistance Program stands in solidarity with members of our Black community and other communities suffering across the nation. We rededicate ourselves at this time to calling out and taking action to oppose all forms of hate and the powerful systems of racial injustice that remain at work in the United States, at Johns Hopkins, and within JHSAP.  To start, the JHSAP team is

  • collaborating with students, student groups, the offices of student affairs, diversity and inclusion, multi-cultural affairs, and other leaders to partner across the university to support programming
  • enhancing our relationships and recruitment efforts to build a staff that reflects the diverse student community
  • seeking partnerships to enhance our own cultural competencies and exploring our own internal biases and blind spots. This includes the team reading How to be an Antiracist by Dr. Ibram X. Kendi and So You Want to Talk about Race by Ijeoma Oluo and more deeply exploring issues of race and racism in our weekly team meetings and continuing education programs

As helpers and members of the JHU community, we seek to continue honoring the voices of the BIPOC community, uplifting them, and offering belief, hope, and love. JHSAP continues to provide an affirming environment for individual counseling, consultation, and referral that meet individual needs. We encourage students, as well as staff and faculty, to call us for support and resources for trauma and healing.

Please contact us to discuss means for collaborating by email to or by phone at (443) 287-7000, press #1.

Resources for Racial Trauma

New Stress and Depression Self Assessment Link:

The Stress and Depression Questionnaire is an anonymous, online tool that generates a confidential assessment of how stress and depression may be affecting you. A JHU counselor will evaluate your responses and provide personalized feedback. You will also have the option to chat anonymously with a counselor to learn about available resources and options for treatment at Johns Hopkins and in the community.

COVID-19 Information:

We know that the COVID-19 situation is causing significant change and potential anxiety and distress for our community. This is an unprecedented event, and JHSAP is committed to supporting students wherever they may be. We will be updating this page with additional information and resources as the process unfolds and want to share the following at this time:

  • 24/7 mental health support is available for students by calling the JHSAP number: (443) 287-7000 or toll free (866) 764-2317.
  • Video, telehealth services (via Zoom or are available for students who are in Maryland, DC, Pennsylvania, and Delaware and whose mental health needs can be served via this platform. Video or phone consultations will be scheduled for students outside these areas.
  • Students who are already connected to a JHSAP clinician, can call as noted above or send their clinician a secure message to for any non-urgent issues.
  • JHSAP is glad to assist students in finding care resources within their communities.
  • Online support resources available to JHU students include the Calm appSilverCloud, Thriving Campus. and TimelyMD (through 7/10/20):
  • Consultation to staff and faculty will continue as usual.

JHSAP urges you to attend to your emotional and mental well-being, and to reach out to us for support during these challenging times.

Managing Concerns and Emotions about COVID-19

Here are some additional tips to help you put information and concerns in perspective, manage your worry, and maintain a positive outlook.

  • Seek supports & use campus resources. Reach out to friends and family and learn about on-campus and off-campus resources that are available including:
    • JHSAP can assist with navigating these resources and provides 24/7 support to address concerns by phoning (443) 287-7000 or toll free (866) 764-2317.
    • SilverCloud is an online, self-guided, interactive mental health resource that provides students with engaging activities, tools, videos, and exercise 24-hours a day. Sign in at:
    • Calm app is a meditation and relaxation aid for sleep and well-being.
    • Thriving Campus is a user-friendly referral platform, gives students the ability to search providers in their area based on their insurance/mental health needs.  No login information simply go to, is required so regardless of enrollment status, this is an accessible service.
    • TimelyMD provides short-term mental health by appointment within-in the US) and on-demand 24 hours a day, 7 days a week, in all locations where web-access permits. This service is free of charge to enrolled students. Sign in with service key code JHU2020.
  • Keep things in perspective. Take a deep breath and stay focused on the present situation. Most people who contract COVID-19 will experience only mild symptoms. It can be helpful to shift your focus to things within your control and engage in heathy coping strategies.
  • Acknowledge reactions. Allow yourself time to reflect on what you are feeling and how you may be reacting to any fears and uncertainties.
  • Maintain your normal day-to-day activities and keep connected. Maintaining social networks can foster a sense of normality and provide valuable outlets for sharing feelings and relieving stress. Feel free to share useful information you find on governmental websites with your friends and family. Our day to day activities have been significantly disrupted. Work to create structure in your day by having a regular sleep routing, scheduling time with hobbies, homework, reading, etc.; and scheduling regular phone/video contact with friends and family.
  • Follow the prevention and protection tips given by medical professionals such as national medical authorities and your own medical doctor.
  • Avoid stigmatizing or generalizing. Remember to keep in mind the kindness and empathy with which we strive to treat one another at all times as we address this challenge together. Be aware if your behavior or attitudes change towards others from another country, and avoid stigmatizing anyone who is sick as potentially having the Coronavirus.
  • Seek accurate information and limit exposure to social media and access news reports from reliable sources of information including:


  • Increased worry, fear, and feelings of being overwhelmed
  • Depressive symptoms that persist and/or intensify
  • Inability to focus or concentrate accompanied by decreased academic or work performance or performance of other daily activities
  • Sleep difficulties
  • Excessive crying
  • Isolating or withdrawing from others
  • Unhealthy coping (e.g., increased alcohol or drug use, engaging in risky/impulsive behaviors)
  • A feeling of hopelessness and/or a paralyzing fear about the future
  • Sudden anger or irritability, or noticeable changes in personality


It is common to experience signs of distress during times of uncertainty. If you notice these signs in yourself, reach out to family and friends for support, and engage in your usual heathy coping strategies (e.g. moderate exercise; eating well; getting adequate sleep; practicing yoga, meditation, or some other mindfulness activity; take time for yourself; engage in a hobby or other fun activity, etc.).

If your distress continues or increases to make it difficult to manage your day-to-day activities, then seek professional help. JHSAP is available 24/7 by calling (443) 287-7000 or toll free (866) 764-2317.

Adapted from: Amherst University – “Managing Concerns and Emotions about COVID-19 ( and American Psychological Association- “Five Ways to View Coverage of the Coronavirus” (


See what students, staff, and faculty say about JHSAP.



FREE Services at JHSAP:


Short-Term Counseling:

Identification and assessment of personal, family, and school/work-related issues, brief counseling and consultation, and referrals to appropriate and accessible services and resources.

Crisis Response:

Small student groups or departmental meetings with a counselor to help process the emotional consequences of a crisis and provide resources to help everyone move forward.

Healthy Relationship Support:

Support and guidance that will enhance the trust, respect, and communication between you and your partner. Problem-solve and help create a plan for managing your reactions to difficult relationships.

School-Life Coaching and Adjustment:

Academic and professional development support on topics such as study skills, stress management, school-life balance, financial management, and adjusting to a new culture.

Educational Workshops:

Preventive and educational sessions that benefit all JHSAP students, as well as support and discussion groups.

Dean, Faculty, Staff, and Student Consultations:

Collaborative consultations between a JHSAP counselor and the dean, faculty member, or staff member to problem-solve student issues and provide effective guidance. 

Talk to Someone Now

Toll Free: 866-764-2317

In case of an emergency, call 911.